OmniSAid PRIVACY POLICY

Omni Said LLC d/b/a OmniSaid
Effective Date: September 10, 2026

Omni Said LLC d/b/a OmniSaid ("OmniSaid," "we," "us," or "our") does not share customer opt-in information, including mobile phone numbers and SMS consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data and consent records are kept strictly confidential. Mobile information may be shared only when necessary to operate and deliver the text messaging service you have requested, such as with SMS messaging providers, carriers, aggregators, or other service providers that facilitate message delivery.

We collect information necessary to provide, operate, maintain, and improve our website and services.

Depending on how you interact with OmniSaid, we may collect:

• Name
• Email address
• Phone number
• Physical or mailing address
• Business information
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for communication channels, including SMS and email
• Information you provide when contacting us or requesting information about our services

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage patterns
• Analytics information
• Cookies and similar technologies

We may collect and maintain:

• Records of inquiries and service requests
• Appointment details and preferences
• Communication history
• Service history
• Customer feedback
• Communication preferences and consent records

When you opt in to receive text messages from OmniSaid, we collect your mobile phone number and the fact and record of your consent, including applicable opt-in information and timestamps.

This information is collected for the purpose of sending and managing the text messages you have requested.

We do not sell, rent, or disclose mobile phone numbers or SMS opt-in information to third parties or affiliates for marketing or promotional purposes.

We may use collected information to:

• Provide, operate, and improve our services
• Process transactions and payments
• Respond to inquiries and customer requests
• Communicate with you about services, appointments, account matters, and important updates
• Send text messages when you have provided the applicable consent
• Send marketing communications where legally permitted and where required consent has been obtained
• Enhance website functionality and user experience
• Maintain records of communication preferences and consent
• Prevent fraud, abuse, and unauthorized activity
• Protect the security and integrity of our systems
• Provide customer support
• Maintain business and service records
• Comply with applicable laws and legal obligations

SMS opt-in information is used solely for the purposes associated with the text messaging service you requested and is not used for unrelated third-party marketing or promotional purposes.

If you opt in to receive text messages from OmniSaid or through services provided by OmniSaid, you agree to receive text messages related to the services or communications for which you provided consent.

Messages may include:

•  Replies to missed calls 
•  Responses to your questions and inquiries 
•  A link to schedule a call with our team 
•   Customer support communications 
• Service updates
• Requested information

•  You may receive SMS messages from OmniSaid in two circumstances: if you call our publicly listed business number and your call is not answered, you may receive a single automated text reply;  or if you opt in through the chat widget or the contact form on our website by checking the optional SMS consent box. No promotional or marketing messages are sent. 
• We may maintain records of your opt-in action, including the date, time, phone number, method of consent, and other relevant consent information.
• We maintain records necessary to demonstrate and manage communication preferences.
• We strive to comply with the Telephone Consumer Protection Act (TCPA) and other applicable messaging, privacy, and communications laws.

You may opt out of SMS communications at any time by replying "STOP" to an applicable text message where supported.

After receiving a valid opt-out request:

• We will process the request as required by applicable law and our messaging systems.
• You may receive a confirmation message acknowledging your opt-out.
• No further SMS messages will be sent through the applicable messaging program unless you subsequently provide consent or the communication is otherwise permitted by law.

• Message frequency may vary based on your interactions with OmniSaid and the services you have requested.
• Messages will generally relate to services, appointments, customer support, account information, or other communications for which you have provided consent.
• Promotional or marketing messages will only be sent where the applicable consent has been obtained or where otherwise permitted by applicable law.

For assistance with SMS communications, reply "HELP" where supported or contact OmniSaid at:

Email: brittany@omnisaid.com

Message and data rates may apply to any text messages sent or received. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

Supported carriers may vary and may include AT&T, Verizon, T-Mobile, and other participating or regional carriers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers and SMS opt-in information will not be sold, rented, or disclosed to third parties or affiliates for marketing, advertising, promotional, or unrelated purposes.

Limited sharing is permitted only when reasonably necessary to operate the SMS messaging service, such as with:

• SMS delivery providers
• Messaging platforms
• Telecommunications carriers
• SMS aggregators
• Service providers that facilitate the transmission of requested messages

These providers may use the information only as necessary to provide the applicable messaging services and are expected to maintain appropriate confidentiality and security measures.

All other categories of information sharing described in this Privacy Policy exclude SMS text messaging originator opt-in data and consent records.

We do not sell, rent, or trade personal information.

We may share certain information when necessary to operate our business and provide our services.

We may share information with third-party service providers that assist us with business operations, including:

• Payment processing
• Website hosting
• Cloud services
• Customer support
• Appointment scheduling
• CRM and business management services
• Analytics
• Security
• Email communications
• SMS and telecommunications services
• Other technology and operational services

SMS providers, aggregators, carriers, and messaging service providers may receive mobile phone numbers and applicable messaging information solely when necessary to deliver or operate the text messaging service you requested.

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Respond to valid law enforcement requests
• Comply with court orders or governmental requirements
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our customers or others
• Investigate fraud, abuse, or security incidents

If Omni Said LLC undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Any transferred information will remain subject to applicable privacy protections.

Notwithstanding anything else in this Privacy Policy, mobile phone numbers and SMS opt-in consent information collected for text messaging purposes are not shared, sold, rented, or disclosed to any business client, affiliate, or third party for marketing or promotional purposes.

This information may be shared only with SMS aggregators, messaging providers, telecommunications carriers, or other service providers when necessary to operate and deliver the text messaging service you requested.

We implement and maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

These measures may include:

• Encryption of sensitive information in transit and, where appropriate, at rest
• Secure access controls
• Authentication mechanisms
• Restricted access to personal information
• Security monitoring
• Regular security assessments and updates
• Employee and contractor data-protection practices
• Secure backup systems
• Disaster recovery procedures
• Breach response procedures

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially reasonable safeguards but cannot guarantee absolute security.

We may use cookies, pixels, analytics tools, and similar technologies to:

• Analyze website traffic
• Understand website usage
• Remember preferences
• Improve website functionality
• Improve user experience
• Measure the effectiveness of our services and communications
• Maintain website security

You may control or disable certain cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction or updating of inaccurate information
• Request deletion of personal information where applicable
• Opt out of certain marketing emails by using the unsubscribe mechanism included in those communications
• Opt out of SMS messages by replying "STOP"
• Request information about how we process your personal information
• Withdraw consent for future communications where applicable
• Exercise other privacy rights available under applicable law

To submit a privacy-related request, contact us using the information in Section 10.

Our website may contain links to websites, applications, or services operated by third parties.

Omni Said LLC is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

This Privacy Policy applies to information collected by Omni Said LLC d/b/a OmniSaid through our website, services, and other interactions covered by this Privacy Policy.

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or applicable legal requirements.

When we update this Privacy Policy, we will post the revised version on our website and update the Effective Date.

For significant changes, we may provide additional notice when appropriate or required by applicable law.

Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, you may contact us at:

Omni Said LLC d/b/a OmniSaid
Wyoming, United States
Email: brittany@omnisaid.com
Website: https://omnisaid.com/

For privacy requests, please include enough information for us to understand and respond to your request.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.